Close iconCANCEL SEARCH
Guidebook
Support
Search
Close iconCANCEL SEARCH
New to the neighbourhood? UNA Support Search

Introduction to the UNA Account

Your UNA Account is used to access various UNA services and manage your profile information. Anyone can create a UNA Account to register for our programs and events; however, some services such as UNA Cards, UNA Society Membership and UNA Parking Permits are exclusive to UNA residents.

Create an Account (Step-by-step)

  • Go to myuna.ca/login
  • Select the “Create a new account” button
  • Enter your information into the provided fields.
Log In / Create Account

Account Details

Learn more about your UNA Account.

  • UNA Profile
    Find your profile details, contact information, activity schedule and transaction history. You can also add and manage your family members profile details. Log In
  • UNA Application/Renewal Process
    Apply for (or renew) your UNA Card or UNA Membership. Additionally, by verifying your address in this process, you will receive resident discounts for UNA programs and fitness centres. Learn More
  • Programs
    Find all currently available UNA programs and events. You can also visit myuna.ca/programs to explore our programs and find additional information about recreation policies. Learn More
  • Parking Permit Application Process
    Apply for (or renew) your UNA Parking Permits. Visit myuna.ca/parking for more information about the parking permits application process, document requirements and pricing. Learn More
  • Fitness Centre Passes
    This is where you can find all currently available fitness centre pass options. Visit myuna.ca/fitness-centres for more information about our fitness facilities. Learn More

Overview
The UNA, on behalf of residents, arranges service agreements with UBC and the Vancouver Public Library (VPL) for access to facilities and services. The UNA Card is honoured by UBC and the VPL to verify UNA resident status. Presenting your UNA Card at various UBC recreational and cultural facilities, and the VPL gives you access to waived fees or reduced rates. The UNA also offers cardholders discounts to programs and services offered at our community centres.

The UNA Card is honoured at the following locations:

  • UBC Cultural Facilities
    • UBC Beaty Diversity Museum
    • UBC Botanical Garden and Nitobe Memorial Garden
    • UBC Libraries
    • Museum of Anthropology at UBC
  • UBC Recreation Facilities
    • Doug Mitchell Thunderbird Sports Centre
    • UBC Aquatic Centre
    • UBC Camps
    • UBC Student Recreation Centre
    • UBC Tennis Centre
  • Vancouver Public Library
  • UNA Community Centres
    • Old Barn Community Centre
    • Wesbrook Community Centre

Application/Renewal Process

  • Log in to your UNA Account.
  • Complete the UNA Application/Renewal Process. You may be asked to verify your address.
  • Select UNA Card from the options provided.
  • You will receive an email confirmation when your new UNA Card is ready to be picked up from the Wesbrook Community Centre.

Learn More

Visit myuna.ca/card for details on the benefits UNA residents are entitled to when they avail of their UNA Card.

Overview
Becoming a UNA Society Member is a unique opportunity to engage with your community and have your voice heard. A UNA Society Membership entitles you to participate in:

  • UNA Board of Directors Elections
  • UNA Annual General Meetings
  • UNA Special General Meetings

Activation Process

  • Log in to your UNA Account
  • Complete the UNA Application/Renewal Process. You may be asked to verify your age (must be at least 18 years old of age) and address.
  • You will receive an email confirmation when you UNA Society Membership has been applied to your profile.

Learn More

Visit myuna.ca/society for details on the benefits of becoming a UNA Society Member.

If you need help with your account, our support staff are here to assist you. Contact us by sending an email to support@myuna.ca.

Frequently Asked Questions

  • What is the difference between the UNA Account, the UNA Card and the UNA Society Membership (also known as UNA Membership)?
    • UNA Account: Your UNA Account is your central online access point to manage services offered by the UNA. Through your UNA Account, you can do things like sign up for UNA recreation programs, pay for street parking, sign up for a garden plot, volunteer, order your UNA Card and activate your UNA Society Membership.
    • UNA Card: The UNA Card is a form of identification that is honoured by UBC and the VPL to verify that you are a UNA resident. Presenting the card to various UBC facilities and the VPL gives you access to waived fees, discounts and/or reduced rates.
    • UNA Society Membership or UNA Membership: In order to participate in UNA governance events/processes (such as annual general meetings and Board of Director elections), UNA residents must sign up for a UNA Society Membership (also known as UNA Membership). Residents must be 18 or older to participate.Having a UNA Account or a UNA Card does not automatically make you a UNA Society Member. You must sign into your UNA Account and select the UNA Society Membership option to activate it. If you are unsure about your membership status, you can check it by signing in to your UNA Account, or you can contact us for assistance by emailing support@myuna.ca or calling 604-822-4227.
  • Who is eligible to avail of a UNA Card?

    You must be a UNA resident, which means you must live in one of the following UNA neighbourhoods or designated buildings:

    UNA Neighbourhoods

    • Chancellor Place
    • East Campus
    • Hampton Place
    • Hawthorn Place
    • Wesbrook Place

    UNA Designated Buildings

    • Central Building
    • Focal Building
  • Who is eligible to become a UNA Society Member?

    There are two requirements:

    1. You must be at least 18 years of age.
    2. You must be a UNA resident, which means you must live in one of the following UNA neighbourhoods or designated buildings:
      • UNA Neighbourhoods
        • Chancellor Place
        • East Campus
        • Hampton Place
        • Hawthorn Place
        • Wesbrook Place
      • UNA Designated Buildings
        • Central Building
        • Focal Building
  • What do I need to verify my address to prove that I am a UNA resident?

    To verify your address, the UNA accepts any of the following:

    • BC Driver’s Licence (with your current address)
    • BC Services Card (with your current address)
    • Government-issued ID and a utility bill (with current address)
    • Government-issued ID and a Wesbrook Properties Lease
    • Government-issued ID and a Village Gate Homes Lease
    • Government-issued ID and a credit card statement (with current address)
    • Government-issued ID and a bank statement (with current address)
  • What if I am not a UNA resident?

    Everyone is welcome in our community centres. We are happy to offer programs and services to the wider community at the Old Barn Community Centre and Wesbrook Community Centre.