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Parking

Our on-street parking strategies aim to provide neighbourhood residents and authorized visitors accessible parking in the UNA neighbourhoods. We recognize that many types of visitors need to park in UNA neighbourhoods, including shoppers and guests of residents. The parking management strategy is meant to accommodate these visitors while addressing the prevalent issue of limited space.

Parking Permits are available to residents of Wesbrook Place, Hawthorn Place and Hampton Place within each of their respective neighbourhoods. There are no parking permits for residents of Chancellor Place or East Campus.

Procedures

Renewals will be available online and during service desk hours – Monday to Friday | 9 a.m. to 5 p.m.


Key Dates 2025-2026

Wesbrook and Hampton Place Parking Enforcement

  • April 7, 2025: Wesbrook and Hampton Place residents can begin applying for resident and visitor parking permits.
  • May 11, 2025: The grace period in Wesbrook and Hampton Place “Permit Only Zones” ends.
  • May 12, 2025: Regular enforcement at Wesbrook and Hampton Place resumes. Vehicles parked in violation will be towed.

Hawthorn Place Parking Enforcement

  • June 2, 2025: Hawthorn Place residents can begin applying for resident and visitor parking permits.
  • July 13, 2025: The grace period in Hawthorn Place “Permit Only Zones” ends.
  • July 14, 2025: Regular parking enforcement at Hawthorn Place resumes. Vehicles parked in violation will be towed.

Process Details

Apply Online

    • Upload scans/photos of required documents.
      • Please include your full name in the file name of all uploaded documents
    • Application and documents will be verified by staff.
    • Receive confirmation of application verification and notification for pick-up.

Apply In-Person

  • Please bring all required documents to our Parking Services desk at the Wesbrook Community Centre.

When applying online, you can upload your documents in your UNA Parking Application Form.

Resident Parking Permit (Decals)

The following documents are required to obtain or renew a resident parking permit:

  • BC Driver’s License (BCDL)
  • Proof of UNA Address
  • ICBC Vehicle Registration (must be registered to a valid UNA address, and at least 1 month prior to the policy expiry date.)

Visitor Parking Permit & Day Pass

To apply for a Visitor Parking Permit and Day Pass you will need:

  • Photo ID (choose one of the following):
    – BC Drivers Licence
    – BC Identification Card
    – BC Services Card
    – Canadian Passport
    – Other government-issued photo ID
  • Plus Proof of UNA Address (choose one of the following):
    – ICBC Vehicle Registration (must be registered to a valid UNA address)
    – Current utility/service bill with UNA address (e.g. phone, cable, or hydro bill)
    – Current Credit Card statement with UNA address
    – Current Village Gate Homes or Wesbrook Properties rental agreement Only.

For the purpose of information validation, we require you to share your vehicle and ICBC insurance information with us. To uphold your privacy and protect you from fraud, you are required to apply for your permit in person. We will not issue permits to anyone acting as a proxy, regardless of their relationship or connection to you.

Resident Parking Permit (Decal)

  • Allows UNA residents to park their own vehicle on the streets of their own neighbourhood
  • Non-transferable and specific to a single license plate
  • Any driver’s license or vehicle changes will require a replacement permit to be purchased

Visitor Parking Permit

  • Allows a UNA resident’s visitor to park their vehicle on the streets within the resident’s neighbourhood
  • Limited to one per legal UNA address
  • Visitor Parking Permits are non-transferable and specific to a single address
  • If you move between two different neighbourhoods (e.g. from Hawthorn Place to Wesbrook Place to Hampton Place), your current visitor parking permit will no longer be valid.

Day Pass

  • For UNA residents who require additional visitor parking for a one-time function/event.
  • Each legal UNA suite will be entitled to 15 days of Parking Day Passes, annually. Approval will be required for any request above the 15 days of Parking Day Passes annual limit. Residents who need additional day passes above the annual limit will need to submit an application to parking@myuna.ca.

Resident Parking Permits are assigned to specific license plate numbers and Visitor Parking Permits are assigned to a specific UNA address.

Parking Permits may only be issued for and used within a resident’s own neighbourhood. If the assigned licence plate number & issued neighbourhood are not a match to the vehicle’s licence plate & parking location, it will be towed.

Permit expiry is based on the specific term of your neighbourhood.

  • Wesbrook Place: May 1 – April 30
  • Hampton Place: May 1 – April 30
  • Hawthorn Place: July 1 – June 30

All UNA Parking Permits (Resident Parking Decals, Visitor Parking Permits and Parking Day Passes) are non-transferable. Any unauthorized use of UNA Parking Permits is a breach to the UNA Parking Terms and Conditions and parking privileges may be revoked by the UNA.
Not Sure Where to Park?

Learn more about the parking signs we have around the neighbourhoods to help.

Signage Poster
Need to use Car Share?

Interested in car sharing? We have designated spots and a car share maps for residents.

Learn More
Parking Policy

Learn more about the various parking regulations and options created to cater to the needs of each neighbourhood.

Learn More
Claiming A Towed Vehicle

If your vehicle has been towed, please contact Busters Towing (604) 685-8181 or search for your vehicle on the vehicle database at busterstowing.com.

The roads in the UNA neighbourhoods are owned by the Ministry of Transportation and Transit (MOTT). Regulations and signage are all regulated and approved by the Ministry and are enforced in accordance to the posted parking signage. The Ministry authorizes the University Neighbourhoods Association (through its subcontract with Commissionaires) to manage parking.

MOTT does not have the ability to ticket or fine violators, and only has the ability to tow on first offence. This has been strictly enforced and has been a consistent practice throughout UNA neighbourhoods since 2012.

Parking Violation Dispute Process

To dispute a tow, complete the following:

If you are unable to use the online form, please contact UNA Parking Services at parking@myuna.ca.

Disputes are evaluated according to whether or not parking regulations were adhered to as reported by the parking enforcement officer. Personal circumstances are not considered.