UNA Guidebook

Getting Started

Being a newcomer can be tough – you may have questions and concerns – but the UNA is here to provide some information. Below you will find resources including newcomer guides, activities and more that can help you get settled into your new home.

We understand that getting settled into a new place can be both exciting and challenging. That’s why we have put together a combination of resources to help you get find your way. Whether you need assistance with finding suitable accommodation, accessing settlement services, navigating government processes, or learning about local culture and history, the information on this page can help.

Comprehensive newcomer guides from the City of Vancouver and the Province of British Columbia are available in multiple languages if needed.

Newcomers Support

The UNA offers social support programs, support services and groups and English conversation and grammar programs to help you integrate into your community. These classes are available as part of our regular programming and are available seasonally. See the list of programs available to support newcomers.

Learn More

Other Resources

• BC Newcomers Guide – Read the BC Newcomers Guide available in 13 languages
• City of Vancouver Guide – Learn more about local Vancouver’s services, activities and much more.
• First Peoples Guide – Learn more about First Peoples history and culture.
• Newcomers Video Guide – Learn more about local services and amenities in Vancouver.
• WelcomeBC – Explore opportunities available to residents in English and other languages.
• NewToBC Library – View a comprehensive list of newcomer support services available to residents.